Returns - Refund Policy
All Purchases are subject to one of the following: Store credit, Replacement, Exchanges and/or Refund plus $7 restocking fee.
All items marked as "Sale" at the time of purchase are defined as Final Sale items. Final sale items are not refundable, replaceable nor exchangeable.
You have 7 days from the date of delivery to contact The Lavish Essentials by sending a request via email. Below are the following general guidelines:
* Unused- Bath and Body products are subjected to refund (plus $7 restocking fee), replacement and/or exchange.
* Crystals are natural earth elements thus imperfections are expected they are Final Sale. Store credit or replacement if they arrive broken due to mail.
* Unused/Undamaged - Lavish Collection are subjected to refund (plus $7 restocking fee), replacement and/or exchange.
* Unused/Undamaged - Smudges, Incenses, and Candles are subjected to refund (plus $7 restocking fee), replacement and/or exchange.
- Unused - seal not broken on the packaging
- Undamaged - items damaged not from the mail service.
- Replacements are defined as order where items delivered were incorrect
* All packed orders are recorded for quality assurance.
* Customer is responsible for return labels.
If you are unsure which items are final sale, store credit, replacement or exchanges please contact The Lavish Essentials for additional assistance.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to irregular or excessive returns history, used or damage products, and potential fraudulent or criminal activity.